Shipping

Orders are processed the following business days Monday through Friday.

All orders received on weekends and holidays will be processed the next business day.
Orders are shipped from France.

*We offer free shipping on orders over 250€ (including VAT) to the following countries: Austria, Belgium, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, Slovakia, US.

Shipping fees & leading time by zones are:

• EUROPEAN UNION

Austria, Belgium, Croatia, Czech Republic, Finland, France, Germany, Ireland, Italy, Luxemburg, Netherlands, Poland, Portugal, Spain, Sweden from 10€ 2-5 days

Please note that deliveries to pick up points (5€) in France, Germany, and Spain may experience more extensive delays than others: 3-7 days 

Bosnia, Cyprus, Denmark, Estonia, Georgia, Greece, Hungary, Latvia, Lithuania, Malta, Montenegro, Norway, Romania, Serbia, Slovenia, Monaco 15€ 2-4 days

• OUTSIDE EUROPEAN UNION

UK £18 3-5 days  

US $25 3-5 days  

SWITZERLAND 24 CHF 3-5 days  

AUSTRALIA $63 AUD 5-7 days

CANADA $42 CAD 3-5 days

OVERSEAS 10€ 2-5 days

OTHER : The shipping cost will be indicated when placing the order according to the country of destination.

All International shipments are sent DDU (Delivery Duties Unpaid). Any duties or taxes incurred are the responsibility of the customer. In instances where the duties and taxes are refused and the parcel is returned to MDLO, a return shipping fee will be deducted from the refund amount. We recommend contacting the custom office of your country for further information as MDLO is not able to estimate the duties or taxes that may be incurred.

Please note that MDLO cannot be held responsible for any delay in orders due to delay in customs clearance or payment transactions.

The availability of products is not always guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone.